What is a content audit and how to do it

Illustration of content audit


Key takeaways:

  • Content audits evaluate the quality and performance of existing content against UX, SEO, AEO and web writing best practices, as well as your current brand strategy and business goals.
  • Auditing reveals content gaps, competitive opportunities and potential reputational risks while helping your team prioritize updates.
  • Auditing software and AI tools can streamline parts of the process, but content strategy and human judgment remain essential.


What is a content audit?

A content audit is a structured evaluation of your existing website content. It helps you decide what content to update, keep as is, consolidate, delete or create based on performance data, business priorities and audience needs. The outcome of an audit helps inform future content strategy and can guide your editorial calendar.

Content audit objectives and benefits

Content audits have three main goals:

  1. Identify trends in existing high-performing content
  2. Make website page improvements to enhance content quality, search optimization and user experience
  3. Uncover gaps in your current web content

The time it takes to audit your content depends on how much content belongs to your brand and how often it is audited. If it’s been a while since assets were revisited or refreshed, an audit may take more time to bring them into compliance with your latest brand guidelines and the newest SEO best practices.

While internal teams can lead audits successfully, bringing in an outside partner often provides valuable objectivity, a structured methodology and a strategic perspective, especially if your team is deeply embedded in day-to-day execution.

As marketers, it’s easy to get overwhelmed keeping up with seemingly never-ending to-do lists and competing internal requests. Have you felt caught in a cycle of creating and publishing content “just because” instead of following a purposeful strategy? Do you feel like you’re moving so quickly, you’re not sure what’s actually working?

A content audit gives you the breathing room and insights to better respond to evolving market needs and prioritize your resources. It helps you evaluate performance, identify gaps and uncover opportunities to improve SEO, strengthen AI visibility and get more value from the content you’ve already invested in.

Content audit triggers

When was the last time your content was audited? If the answer is “never” or “unsure,” the time is now.

If you’re thinking about or starting a website redesign, combining sites or migrating content, a content audit is critical to inform key strategic decisions. But you don’t have to wait for a redesign or major overhaul to get value from a content audit.

Ask yourself:

  • Does your content align with your brand, marketing objectives or business goals?
  • Is your content driving measurable, expected results?
  • Has your competitive landscape changed?
  • Is your content ranking poorly in search engine results or missing from AI-generated answers and summaries?

Governance best practices: prioritize and schedule planned maintenance

A content audit acts as a guide for your redesign and an anchor for your new information architecture. High-performing marketing team treat content audits as an ongoing governance practice, not a one-time project. Regular audits help you adapt to changing business priorities, evolving audience expectations and shifting search behaviors.

Today, that also includes responding to AI-driven search experiences. As AI summaries and answer engines reshape how users discover information, even well-ranking content may need to be restructured, clarified or strengthened to remain visible and authoritative.

The key to long-term content strategy success is good governance: set a cadence for content audits and stick to it. Assign team members roles of responsibility and give them the resources they need to meet clear expectations.

Depending on the amount of content you’re publishing, the size and age of your existing content library and other factors, you may plan for:

  • Comprehensive audits twice a year or quarterly
  • Rolling audits by service line or topic area
  • Ongoing performance monitoring monthly or even weekly

The goal is continuous, proactive optimization. This agile approach allows for timely market responsiveness — a hallmark of “customer-obsessed” brands.

Pro-tip: Content audits always come up during a redesign, but you shouldn’t wait three (or five, or seven!) years to dig into your content performance. Make sure you frequently evaluate your content against your KPIs. Consider performing quick, condensed content audits throughout the year and leaving the more comprehensive audits for January or the start of your fiscal year.

Create or review a comprehensive inventory of all the content your brand “owns.” You can’t evaluate what you haven’t cataloged.

If you don’t have an existing governance document or content inventory, use tools such as:

  • Your website sitemap
  • Your CMS export
  • Screaming Frog or another site crawler
  • Google Analytics 4
  • Google Search Console

The goal is to create a master spreadsheet that includes each URL and relevant performance metrics. From there, you can begin evaluating what to keep, update, consolidate, archive or expand.

The three main parts of a content audit

A strong content audit looks beyond simple traffic numbers. It evaluates how well your content serves your audience, how visible it is in search (including AI-driven search) and whether the content itself meets quality standards.

Most audits focus on three core areas:

  1. Put your target user at the center of your audit. To determine whether your content is truly serving your users (and, in turn, your business goals), evaluate it through the lens of your primary audiences and the questions they’re trying to answer.
  2. Search visibility (SEO and AI), engagement and key performance indicators (KPIs). Review how easily users can find your content and how they interact with it once they arrive — including organic rankings, AI discoverability, time on page, conversions and other meaningful engagement metrics.
  3. Content quality. Assess whether the content is accurate, up to date, easy to understand, aligned with your brand voice, and structured in a way that supports human readers and AI systems.

A successful content audit includes analyzing how easily people can discover your content through traditional search engines and increasingly through AI-powered search experiences.

An SEO review evaluates how well your content performs in organic search and identifies ways to improve rankings, click-through rates and technical health.

These analyses typically include reviewing:

  • Target keywords and ranking performance
  • Search impressions and clicks
  • Metadata
  • Internal linking
  • Content quality, depth and structure
  • Technical aspects of your site (broken links, crawl errors)

To complete an SEO audit, you can use a tool like Screaming Frog to crawl your website and analyze your pages for errors or missing SEO elements. You may also want to gather URLs using your sitemap and Google Analytics 4.

Google Search Console can show you which pages on your website Google indexes and how your content is performing in search. You can see which pages have shown up in search over the last few months (impressions), the keywords they’re ranking for and the clicks through to your site. This data may help you pinpoint pages to update to be more relevant or robust.

A mock-up of a Screaming Frog SEO audit spreadsheet (click to see larger).
A mock-up of a Screaming Frog SEO audit spreadsheet (click to see larger).

But today, visibility extends beyond traditional rankings.

Consider:

  • Does the content clearly answer specific user questions?
  • Is it structured with scannable headings and direct responses?
  • Does it demonstrate expertise, authority and trustworthiness?
  • Is it comprehensive enough to be cited and summarized in AI-generated answers?

Remember, pages that rank well but lack clarity or depth may underperform in AI-driven search. We won’t get into the technical aspects of an SEO audit, but the SEO pros over at Moz have a guide to SEO content audits that we recommend checking out.

There’s a lot you can look at when performing an audit. However, you’ll want to make sure you find and diagnose any errors, missing content and duplicate content.

Here are some essential items you should look for:

  • Indexed content pages: A page that isn’t indexed may have low-quality content or isn’t crawlable, so you may need to adjust the content on the page. Check out these Google guidelines.
  • Missing metadata: Make sure every page includes metadata, including title tags, meta descriptions (page descriptions) and header tags (H1s, H2s, etc.)
  • Duplicate metadata: While you don’t want missing metadata, you also don’t want duplicate metadata. Make sure all of your page descriptions and title tags are unique, and ensure your title tags are not the same as your H1s.
  • Response code or HTTP status codes: Do you have pages that are coming back as 404s (page not found) or another error code? Ideally, you’ll want your pages to come back as 200 (successful HTTP request). Too many errors or redirects will throw up red flags for Google.
  • Internal links: Does each page link to another part of your website? Try to avoid orphan pages.
  • External links or backlinks: Are other sites linking to your content? The more reputable backlinks you have, the better your content will perform in search. Tools like Semrush or Moz can help you find these and pinpoint new opportunitie
  • Content depth and quality: Some pages underperform because they lack clarity, depth or relevance compared to the competition’s content. Thin or vague content is unlikely to perform well in traditional rankings or AI-generated summaries.

User engagement and KPI review

While SEO is critical, you also need to determine which content performed well against your organization’s goals and KPIs (key performance indicators). These can include metrics that track reader engagement or conversions for your organization.

The metrics you choose to evaluate will vary depending on your organization’s goals and the channels you manage. However, your objective will always be the same: Discover which content engages readers and helps you meet your goals.

Some data points you can track include:

  • Unique page views: How many unique viewers does the page get over a period?
  • Average time on page: How long are users staying on a particular page? Are they staying for just a second or two, or several minutes? If the time is short, you may need to improve the page content to keep readers engaged.
  • Bounce rate: Are users clicking around your site after visiting a page, or are they immediately leaving? Ensuring you have plenty of relevant content and internal links can keep users engaged.
  • Conversions: What do you want users to do when they visit your site? Do you want them to fill out an appointment request? Make a donation? Take a health risk assessment? Track which content is converting for you.

As search behavior changes, engagement analysis may also include:

  • Changes in click-through rates from search results
  • Declining traffic despite steady impressions (potentially due to AI-generated summaries answering queries directly)
  • Increased importance of mid- and bottom-funnel content that supports decision-making

If impressions remain steady and clicks drop, your content may still be visible, but users may get partial answers in search results. This doesn’t signal failure, but it may indicate an opportunity to create deeper, decision-support content.

The goal of KPI review isn’t just to measure traffic. It’s to understand how your content supports the full user journey, from discovery to action.

Content audits: General content refresh

As you’re doing the heavy lifting and reviewing your web content, be sure to check each page for general areas to refresh.

Look for opportunities to improve:

  • Reader experience: Can you make any big blocks of copy more skimmable? Add more compelling visuals? Include more titles and subheadings? These are characteristics of well-ranking, high-performing content.
  • Accuracy and relevance: Change is inevitable, so make sure the content is accurate. Did your location name change, or the way you refer to the service line? Is the provider in that blog post still employed at your hospital?
  • Cross-linking: You’ve likely added a lot of new content to your site since the last time you read all those pages. Can you add any cross-links to new articles, services, locations or providers?
  • Freshness and evidence: Keeping content fresh and useful is key and updating all content every 6 to 12 months is considered best practice by many. So, even if the content is accurate, are there opportunities to update statistics, examples, quotes or links?
  • Tone of voice: Read through the content and ensure it still represents your current brand values and has a consistent tone of voice with the rest of your content

Remove content ROT

Redundant, outdated or trivial (ROT) content poses real threats to brand, UX and site performance. Use your audit to identify and flag for removal or change any content that is:

  • Redundant: Duplicated elsewhere or no longer useful
  • Outdated: Time-sensitive or no longer accurate
  • Trivial: Lacks purpose, meaning or usefulness

AI tools can also support the audit process itself, particularly for organizations with large content libraries.

For example, AI can help you:

  • Summarize long pages at scale
  • Identify outdated references or statistics
  • Categorize content by topic cluster or funnel stage
  • Detect overlap or duplication across similar pages
  • Generate draft recommendations for updates

Used strategically, AI can accelerate analysis and surface patterns you might otherwise miss. However, AI should augment, not replace, human judgment. Determining what aligns with your brand, audience expectations and business goals requires context and strategic thinking.

A content audit is ultimately a strategic exercise. It involves prioritization, governance decisions and cross-functional alignment.

AI can analyze data. It can suggest improvements. It can streamline documentation. But it cannot determine your organization’s positioning, voice or long-term objectives.

The most effective audits combine data, AI-enabled efficiency and experienced editorial strategy.

A modern content audit is more than a spreadsheet. It’s a strategic evaluation of how your content performs, how it supports your goals and how visible it remains in an increasingly AI-driven landscape.
That level of analysis takes time, structure and expertise.

The content strategists at WG Content help healthcare organizations conduct comprehensive audits that uncover opportunities to improve SEO, strengthen AI visibility and align content with measurable business outcomes.

If you’re ready to turn your content library into a strategic asset, not just a collection of pages, drop us a line.

Note: This blog post was updated on March 16, 2026. It was originally published January 16, 2019.

A content audit is an important step when analyzing content gaps. The audit, which is a sitewide inventory, along with other research such as performance, help uncover content gaps.

A content audit is essential to developing a plan to optimize and prioritize future content creation efforts. It turns guesswork into strategy. The insights from an audit directly inform your editorial calendar, helping you focus on high-impact topics rather than reactive publishing.

A technical content audit evaluates how well your content performs from a site structure and performance perspective. It focuses on elements like crawlability, indexation, page speed, broken links, duplicate content and metadata. It examines how your CMS or site architecture affects search engines’ ability to access and understand your pages.

An SEO content audit focuses on the content itself and how well it performs in search. It evaluates keyword targeting, topical relevance, search intent alignment, rankings, organic traffic and whether the content answers the questions users (and AI search tools) are looking for.

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