Key takeaways in this post on annual report writing:

  • Before starting to write a hospital annual report, define the goals, determine the target audience and understand any specific production requirements.
  • To make the annual report more compelling, consider incorporating a central theme, patient stories, images, infographics and innovative design formats like digital flipbooks or videos.
  • Leverage content you’ve already created to expand and include in your annual report. Your website and social media posts could be a treasure trove.

No matter the time of year, you may feel like you’re in the throes of annual report creation. If you aren’t in the midst of production or distribution, you’re likely brainstorming for the next edition.

Often formulaic, a hospital annual report can be a tough assignment for creative types. And this once-per-year publication may feel all-consuming for a marketing or communications team. But its yearly return doesn’t have to be met with dread. With proper planning and outside-the-box thinking, your hospital annual report could become a favorite on your list of to-dos.

Read on for planning tips and find out how to write an annual report that keeps you satisfied — and your audience engaged.


Consider these 3 steps before you even begin brainstorming annual report ideas and content planning.

1. Define the goals of your hospital annual report

Whether you’re creating a new annual report or doing one for the 10th year in a row, you’ll want to take a step back and think about your goals. Ask yourself:

  • Who is my audience?
  • What do they need to know?
  • What do we want them to do?

You will also want to know if your annual report needs to meet any requirements. For example, a report may require specific information or data points as part of an application process or progress updates to professional organizations or granting agencies.

2. Determine your budget and develop a production schedule

With goals in hand, it’s time to begin the hospital annual report planning process. Find out how much you have to spend and account for all necessary resources. Depending on your end product, you may want to include content planning, writing, photography, design, printing and mailing, and digital conversion.

Next, determine your deadline for a completed report and work backward to develop a production schedule. Don’t forget to build the review process into your timeline. And if your annual report requires review by your legal team, factor that in as well.

3. Prepare for distribution

Before you even put words to a page, you will want to consider how you’ll distribute your hospital annual report once it’s complete. After all, it’s not valuable to your organization until it reaches its intended audience. Whether printed or digital, an annual report needs a well-thought-out distribution plan.

A digital hospital annual report may be more cost-effective for larger distribution lists. You can share digital reports via your website or intranet, as well as targeted emails and social media posts.

If your organization plans to print hard copies of your annual report, consider:

  • Mailing to key stakeholders’ homes or places of business. (Be sure to factor mailing costs into your budget).
  • Placing in high-trafficked locations throughout your organization.
  • Distributing at conferences or meetings.

Posting a PDF of your hard-copy report to your website. (You may also consider turning your PDF into a digital flipbook for a better reader experience.)

El Camino Healthcare does a great job showcasing it’s Community Benefit Annual Report online. Check out their interactive website of the report.

Screenshot of El Camino Healthcare's Community Benefit Report.
Screenshot of El Camino Healthcare’s Community Benefit Report.

Defining goals, developing a production plan and preparing for distribution can help you stay on time and on task during the annual report process. But you also want to keep your audience engaged and your distribution list reading once the report hits their inboxes or mailboxes.

Think beyond traditional annual report facts and figures to create a compelling publication that holds your readers’ attention.

Annual report ideas

  • Select a central theme. Consider your organization’s year and any themes that could tie it together. Then, connect each content piece to that central theme to create a cohesive annual report that is concise and interactive.
  • Let patients tell your story. Patients are the heart of any hospital or healthcare system. Consider weaving their stories throughout your annual report to ground readers in your organization’s mission.
  • Use images, photos, video and audio. You don’t need long-form content pieces to keep readers engaged. Shorter pieces of content are often a better approach. Consider creating an interactive digital-heavy report with more concise captions.
  • Incorporate infographics. Data and numbers are essential components of an annual report. Display them in an interesting way using infographics or other visuals.
  • Mix things up with design. Just because you’ve always created a 24-page printed report doesn’t mean you have to do it again. Consider different page counts and paper sizes and even other formats. Would a digital flipbook serve you better? Maybe you could use video to deliver your message. Could you reach more people and create a more engaging experience with an online-only report? See how Cincinnati Children’s created an engaging online experience with their 2020 Research Annual Report.
Listen to the conversation from Sept. 24th for WG Content's webinar on Mastering healthcare marketing reports.

You don’t need to start from scratch to write and create content for your hospital annual report. Much of your report’s content likely exists in other forms on your organization’s website, blog or social media feeds. Do an audit of existing content to determine what to repurpose and what new content needs you may have.

Start thinking about next year

Once your annual report is out the door, it’s tempting to forget about it until next year. But you’ll be much better off in 9 to 12 months if you give some early thought to next year’s edition.

Consider your annual report needs when you’re developing your annual editorial calendar. Think about what photos you may need and what content you could build out now to re-use later.

A great report example is Baptist Health South Florida’s Miami Cancer Institute 2020 accomplishments report. Miami Cancer Institute’s report was recognized as a Gold award winner by judges in three international competitions — the Healthcare Advertising Awards, the MarCom Awards and the Hermes Creative Awards.

WG Content has 20+ years of experience crafting custom healthcare contentReach out to us anytime to learn how we can help you reach goals with your annual reportblogwebsitephysician marketinginternal comms and more.

When you get time on your SMEs’ calendars, make the most of it. Be sure to: 

  • Do your homework on the topic and the SME. 
  • Prep your questions early and send them to the SME. 
  • Ask permission to record the conversation so you don’t miss a thing. 

Get more tips for interviewing SMEs.

While the content can change based on the type of report you’re creating, here are some ideas:

  • Physician interviews 
  • Letters from executives or department heads
  • Features on operational performance  
  • Achievements and awards 
  • Patient stories 

Infographics help get attention and make it easier for readers to digest large amounts of information. The National Library of Medicine surveyed how people use and view infographics that summarize health research. They found that 92% of respondents thought infographics were useful tools to communicate research.

Get more tips on how to create a successful healthcare infographic.

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